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Shipping & Returns

Shipping Policy

We ship via USPS Priority Mail so that you will receive your order quickly!  Your order can take up to three business days for processing, but most orders will be shipped the next business day after your order is completed.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We can ship to virtually any address in the world, but there are some restrictions on stun guns and pepper sprays.  They cannot be shipped to certain states, cities, and countries.  We cannot ship Stun Guns to these locations.

 

 

STATES WHERE STUN GUNS ARE RESTRICTED:

  • HAWAII
  • ILLINOIS
  • MASSACHUSETTS
  • NEW JERSEY
  • NEW YORK
  • RHODE ISLAND

 

CITIES WHERE STUN GUNS ARE RESTRICTED:

  • ANNAPOLIS, MD
  • BALTIMORE, MD
  • BALTIMORE COUNTY, MD
  • DENSION / CRAWFORD COUNTY, IA
  • DISTRICT OF COLUMBIA
  • PHILEDELPHIA, PA

 

 

 

COUNTRIES WHERE STUN GUNS ARE RESTRICTED:

  • AUSTRALIA
  • BELGIUM 
  • CANADA

  • DENMARK

  • HONG KONG 
  • INDIA (POLICE USE ONLY)
  • IRELAND
  • ITALY
  • JAPAN
  • NEW ZEALAND

  • NORWAY

  • SWEDEN

  • SWITZERLAND

  • UNITED KINGDOM

Returns Policy

You are our Customer and we care about taking care of you!  If you happen to have an issues we will work hard to resolve it quickly.  We will exchange any DOA or deffective products at no cost to you.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to exchange an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail once we've received and processed the item being exchanged.